Scheduling Coordinator I - Remote

Overview

The Scheduling Coordinator is responsible for scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations, ensuring timely access to specialty care.

In Short

• Schedule and coordinate appointments for specialty services.
• Collaborate with IDT team for participant specialty needs.
• Liaise between participants, PCPs, and specialty providers.
• Advocate for participants’ specialty care access.
• Maintain scheduling and turnaround time objectives.
• Work in a clinical environment with electronic health systems.
• Bilingual skills preferred (English, Spanish/Mandarin/Cantonese).
• Minimum two years of medical/clinical experience required.
• High School Diploma required; Medical Assistant Certificate preferred.
• Part of a team dedicated to community health services.

Requirements

• High School Diploma required.
• Medical Assistant Certificate preferred.
• Minimum two years of experience in the medical field.
• Experience with referrals and authorizations.
• Proficient with electronic health systems.
• Bilingual in English and Spanish/Mandarin/Cantonese preferred.

Benefits

• Medical, Dental, and Vision insurance.
• 403(b) Retirement savings with employer matching.
• Flexible Spending Accounts.
• Career advancement opportunities.
• Paid Time Off and Holidays.
• Paid CME Days.
• Malpractice insurance and tail coverage.
• Tuition Reimbursement Program.
• Corporate Employee Discounts.
• Employee Referral Bonus Program.