Remote Otter LogoRemoteOtter

Field Service Representative - US Remote

Posted Yesterday
All others
Full Time
USA

Overview

The Field Service Representative (FSR) Engineer is responsible for the installation, commissioning, maintenance, and troubleshooting of ALL.SPACE terminals at customer sites and remote locations.

In Short

  • Install, configure, and commission ALL.SPACE terminals and associated modem and IP equipment.
  • Lead on-site fault diagnostic and resolution of ALL.SPACE antennas.
  • Carry out in-field release updates and routine maintenance.
  • Document all service activities, including installation reports, maintenance logs, and technical issues.
  • Lead customer demonstrations and extended service field trials.
  • Deliver customer training modules covering installation, operation, and maintenance.
  • Conduct site surveys and provide technical integration for ALL.SPACE terminal deployments.

Requirements

  • Experience in satellite communications.
  • Technical knowledge of installation and maintenance of communication equipment.
  • Ability to diagnose and resolve technical issues on-site.
  • Excellent communication skills for customer training and demonstrations.
  • Strong documentation skills for service activities.
  • Ability to work independently and remotely.

Benefits

  • Opportunity to work with cutting-edge technology.
  • Support for professional development and career growth.
  • Diversity and inclusion in the workplace.
ALL.SPACE logo

ALL.SPACE

ALL.SPACE is a pioneering company in the satellite communications industry, dedicated to innovation across people, processes, and technology. With engineering campuses and corporate offices in the UK and US, ALL.SPACE has developed a revolutionary smart terminal that connects with all satellites and networks simultaneously, enhancing network resilience and application performance through its software-defined service enablement platform. The company values integrity, innovation, and execution excellence, fostering a collaborative environment that encourages decision-making and the sharing of ideas. Committed to diversity and inclusion, ALL.SPACE aims to make satellite communications more accessible and inviting for all. They are seeking top talent to join their high-performing team, particularly in roles that support U.S. Army and Department of Defense accounts, ensuring technical alignment and demonstrating the value of their advanced SATCOM technologies.

Share This Job!

Save This Job!

Similar Jobs:

HC2022 MIM Software logo

Field Service Representative - Remote

HC2022 MIM Software

7 weeks ago

The Field Service Representative is responsible for technical service and customer satisfaction in the diagnostic imaging sector, requiring travel and strong communication skills.

Canada
Full-time
Customer Service

H.E

Field Service Representative - Remote

HITACHI EUROPE

8 weeks ago

The Field Service Representative will oversee complex technical field assignments for high voltage equipment, ensuring exceptional service and customer satisfaction.

Canada
Full-time
Engineering & Science

R.D

Field Service Representative - Remote

RA Dalian

15 weeks ago

Join Rockwell Automation as a Field Service Representative, providing on-site and remote support for complex systems in Eastern Canada.

Canada
Full-time
All others

H.E

Field Service Representative - Remote

HITACHI EUROPE

16 weeks ago

Join Hitachi Energy as a Field Service Representative to manage high voltage equipment installations and provide exceptional customer service remotely.

Canada
Full-time
Engineering & Science
Floral Image logo

Field Service Representative - Remote

Floral Image

18 weeks ago

Join Floral Image as a Field Service Representative, engaging with customers in the New Jersey/NYC area to provide and maintain floral arrangements.

NJ, USA
Full-time
Sales / Business