Bone Health Consultant - Customer Care Representative - Remote

Overview

As a Bone Health Consultant, you will provide support and guidance to customers concerned about their bone health, helping them make informed decisions about AlgaeCal products.

In Short

• Act as a knowledge base for customer inquiries regarding products and bone health.
• Listen actively to customers and provide necessary information.
• Support customers through email and phone communications.
• Process orders and returns efficiently.
• Help customers understand DEXA bone scan results.
• Maintain records of customer interactions and administrative tasks.
• Focus on setting customers up for maximum success.

Requirements

• Solid customer service background.
• Passion for natural health.
• Ability to build rapport with customers.
• Organizational skills and humility.
• Critical and creative thinking abilities.
• Willingness to accept and seek feedback.
• Strong multi-tasking skills.

Benefits

• $52,000 starting salary with rapid increase opportunities.
• Generous healthcare package.
• Monthly team events and activities.
• Flexible Stat Holidays with banking options.
• Monthly team lunches.
• Casual dress code.
• Supported professional development and training.