Bone Health Consultant - Customer Care Representative - Remote

Overview

As a Bone Health Consultant, you will provide support and guidance to customers concerned about their bone health, helping them make informed decisions about AlgaeCal products.

In Short

• Act as a knowledge base for customer inquiries regarding products and bone health.
• Listen actively to customers and provide necessary information.
• Support customers through email and phone.
• Process orders and returns.
• Help customers understand DEXA bone scan results.
• Update customer records and manage accounts.
• Set customers up for maximum success.

Requirements

• Solid customer service background.
• Passion for natural health.
• Ability to build rapport with customers.
• Organizational skills.
• Critical and creative thinking.
• Desire for feedback and self-improvement.
• Excellent multi-tasking abilities.

Benefits

• $52,000 starting salary with rapid increase opportunities.
• Generous healthcare package.
• Monthly team events and activities.
• Flexible Stat Holidays.
• Monthly team lunches.
• Casual dress code.
• Supported professional development.