Technical Support & LMS Consultant - Remote

Overview

This role provides technical support and LMS management primarily for the Education Services team at GE Vernova Electrification SW, ensuring a smooth and positive learning experience for trainees.

In Short

• Provide technical support and LMS management.
• Track attendance, certifications, and feedback.
• Support trainees throughout the training process.
• Perform software installation and upgrades.
• Manage database and migration tasks.
• Collaborate with others to solve technical issues.
• Develop strong customer relationships.
• Own the resolution of technical issues.
• Document and plan training programs.
• Communicate effectively in English.

Requirements

• Experience in Learning Management Systems.
• Bachelor's degree or equivalent experience.
• Strong oral and written communication skills.
• Organized and detail-oriented.
• Ability to adapt in a matrix environment.
• Proficient in technical documentation.
• Ability to work collaboratively.
• General business knowledge.
• Ability to resolve issues using established procedures.
• Experience in customer-facing roles.

Benefits

• Opportunity to work in a global mission-driven company.
• Remote work flexibility.
• Engage in innovative energy solutions.
• Collaborate with subject matter experts.
• No relocation assistance provided.