Senior Power Customer Portfolio Manager - Heavy Duty Outage Management - Remote

Overview

The Senior Power Customer Portfolio Manager will oversee customer relationships and ensure profitability and satisfaction for assigned contracts within the Gas Power division, focusing on outage management and service agreements.

In Short

• Manage customer relationships and communication strategies.
• Oversee outage planning and parts management.
• Ensure fulfillment of service agreements and contract obligations.
• Lead meetings for outage planning and resolution.
• Collaborate with internal teams to enhance customer satisfaction.
• Travel to client sites in Arizona and New Mexico.
• Develop strategies for business growth and profitability.
• Utilize Lean processes for operational improvements.
• Provide leadership in outage management issues.
• Prepare and facilitate customer meetings and reviews.

Requirements

• Bachelor’s Degree or equivalent experience in power generation.
• Minimum of 7 years in Heavy Duty Gas Turbine/Steam Power.
• Strong leadership and presentation skills.
• Experience in project management and customer service.
• Ability to travel 50% of the time.
• Proficient in Microsoft Excel and PowerPoint.
• Strong operational judgment and problem-solving skills.
• Experience with Lean processes and tools.
• Excellent time management abilities.
• Ability to work in a collaborative environment.

Benefits

• Competitive salary and performance bonuses.
• Robust benefits package supporting personal and family needs.
• Opportunities for professional development and career growth.
• Inclusive work culture valuing diversity.
• Support for a healthy work-life balance.