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Managed Services Engineer (Telecom/Network) - Remote

Posted 81 weeks ago
DevOps / Sysadmin
Full Time
Worldwide

Overview

The Managed Services Engineer will be responsible for successfully managing, creating, designing, implementing and turning up AireSpring’s services that include, but are not limited to: Data & Voice Services, SDWAN/MPLS, and Hosted/Cloud PBX/VoIP.

In Short

  • Manage and implement AireSpring’s services.
  • Strong background in routing and switching protocols.
  • Monitor BGP connections and core network stability.
  • Maintain network security and IDS management.
  • Configuration of Customer Premise Equipment.
  • Troubleshoot IP site outages.
  • Develop and manage infrastructure documentation.
  • Participate in management meetings for infrastructure projects.
  • Self-motivated and able to tackle challenging problems.
  • Work with customers and vendors for service delivery.

Requirements

  • B.S in Computer Engineering or M.S in Network Engineering.
  • 5-7 years of experience in Telecommunications and Networking.
  • Excellent management and technical problem-solving skills.
  • Knowledge of Adtran or Cisco CPE configuration.
  • Experience with VoIP systems and SIP.
  • Familiarity with Metro Ethernet Technologies.
  • Hardware/Software Troubleshooting skills.
  • LAN/WAN Optimization experience.
  • Experience with Cisco, Polycom, Grandstream, and Aastra phones.
  • Project Management skills.

Benefits

  • Confidentiality of information according to EEO guidelines.
AireSpring logo

AireSpring

AireSpring is a forward-thinking company specializing in innovative cloud communication solutions. They are dedicated to enhancing customer experiences through their AI-based ITSM customer portal, AIreCONTROL. With a focus on usability and aesthetics, AireSpring aims to provide exceptional user experiences by collaborating with cross-functional teams and implementing user-centered design principles. The company fosters a collaborative work environment and is engaged in a fast-paced, dynamic industry.

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