Staff Business Systems Analyst, Go-to-Market Systems - Remote

Overview

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools.

In Short

• Seeking a Staff Business Systems Analyst for the Go-to-Market Systems team.
• Role involves optimizing processes and improving data quality.
• Collaboration with stakeholders to analyze business challenges.
• Lead implementations that drive revenue growth and operational efficiency.
• Experience with business process automation and system integrations required.
• Act as a strategic partner to business leaders.
• Document business requirements and user stories.
• Champion data governance and compliance.
• Stay updated with industry trends and technologies.
• Work in a fast-paced, agile environment.

Requirements

• 6+ years experience as a Business Systems Analyst.
• Development experience with Salesforce and HubSpot.
• Strong problem-solving and communication skills.
• Ability to manage multiple projects simultaneously.
• Familiarity with Agile methodologies.

Benefits

• Opportunity to work with a global team.
• Fast-paced and collaborative environment.
• Focus on customer obsession and continuous learning.
• Transform how businesses connect with customers.
• Drive smarter conversations and measurable success.