Staff Software Engineer - Integrated Knowledge Management - Remote

Overview

As a Staff Software Engineer on the Integrated Knowledge Management team at Airbnb, you will be responsible for developing solutions to scale and optimize content retrieval and ranking across the platform, enhancing the customer service experience.

In Short

• Lead the development of new features for the Integrated Knowledge Management services.
• Analyze data and improve services through experimentation.
• Collaborate with cross-functional teams globally.
• Mentor engineers to enhance their skills.
• Advocate for improvements in engineering processes.
• Build scalable services for customer support.
• Utilize strong programming skills in backend development.
• Engage in data-driven decision making.
• Work with various teams including ML/AI and data science.
• Support the expansion of AI-powered contextual support applications.

Requirements

• 9+ years of backend software development experience.
• 4+ years of experience with search and retrieval systems.
• Proficiency in Java, Kotlin, Scala, or Python.
• Experience with large-scale system architecture.
• Ability to communicate technical trade-offs effectively.
• BS, MS or PhD in Computer Science or related field.

Benefits

• Competitive salary range of $204,000 - $255,000 USD.
• Eligibility for bonuses and equity.
• Employee Travel Credits.
• Inclusive work environment.
• Support for candidates with disabilities.