Remote Executive Assistant - Customer Success

Overview

We are seeking a high-level Executive Assistant to support our Customer Success operations, ensuring clear and professional communication between clients and executives.

In Short

• Manage and triage Slack communications between clients and executives.
• Ensure clarity and professionalism in all messages.
• Maintain quality control over communication.
• Act as a bridge between executives, clients, and internal teams.
• Organize tasks and reminders for relevant teams.
• Escalate urgent client concerns as needed.
• Support administrative tasks and Customer Success projects.
• Work in a fast-scaling, innovation-driven environment.
• Contribute to AI-enabled business growth.
• Full-time remote role requiring a minimum of 8 hours/day.

Requirements

• Exceptional English communication skills.
• Strong logical reasoning abilities.
• High emotional and intellectual intelligence.
• Ability to navigate sensitive situations with sound judgment.
• Experience in customer success or administrative support roles.
• Proficiency in managing communications on Slack.
• Attention to detail and organizational skills.
• Ability to work independently in a remote setting.

Benefits

• Opportunity to work in a high-growth organization.
• Contribute to the future of AI-powered entrepreneurship.
• Work alongside visionary leaders in the field.
• Accelerate your career in a fast-paced environment.
• Flexible remote working arrangement.