Sales Operations Specialist - Remote

Overview

AHEAD is seeking a Sales Operations Specialist, known internally as an Account Coordinator, to manage the sales operations order execution process for assigned sales accounts, ensuring high-level service and order issue resolution.

In Short

• Manage customer orders, ensuring accuracy and completeness.
• Facilitate cross-departmental meetings for order status updates.
• Collaborate with warehouse management to ensure timely shipping.
• Work with manufacturing to meet customer deadlines.
• Partner with engineering to resolve order changes.
• Improve customer order processes and workflows.
• Maintain customer profiles in ERP systems for data integrity.
• Provide high-touch service to internal and external clients.
• Work independently and collaboratively as needed.
• Perform additional duties as assigned.

Requirements

• Ability to build trust with external clients.
• Strong analytical skills to link client needs with offerings.
• Self-starter with effective teamwork capabilities.
• Excellent verbal and written communication skills.
• High attention to detail and organizational skills.
• Strong time management and multi-tasking abilities.
• Adaptability to quick changes.
• Project management skills to work independently.
• Experience in a high-volume sales environment.
• Associate degree required; bachelor's preferred.

Benefits

• Equal opportunity employer.
• Diverse and inclusive workplace culture.
• Opportunities for professional growth and development.
• Collaborative team environment.
• Empowerment to drive change and contribute ideas.