Agero is looking for Remote Total Case Specialists to handle customer inquiries and provide exceptional support for Kia Care. This role involves managing a high volume of customer cases related to vehicle concerns and ensuring a positive customer experience.
Agero is a leading B2B provider of digital driver assistance services, dedicated to transforming the vehicle ownership experience through innovative technology and a commitment to customer relationships. With a mission to redefine manual processes into digital, transparent, and connected solutions, Agero offers a comprehensive suite of services including an advanced dispatch management platform, accident management, and a marketplace of support services. The company boasts over 150 million vehicle coverage points in collaboration with major automobile manufacturers and insurance carriers, managing a vast network of service providers that respond to approximately 12 million service events annually. Headquartered in Medford, Massachusetts, Agero is a member of The Cross Country Group and operates throughout North America, emphasizing a culture of diversity, inclusion, and positive change in the communities it serves.
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Jobs from Agero:
Customer Service Representative - Kia Care
Lead Data Analyst - Finance
Help Desk Technician
Client Success Associate (Automotive)
Territory Account Manager
Agero is a leading B2B provider of digital driver assistance services, dedicated to transforming the vehicle ownership experience through innovative technology and a commitment to customer relationships. With a mission to redefine manual processes into digital, transparent, and connected solutions, Agero offers a comprehensive suite of services including an advanced dispatch management platform, accident management, and a marketplace of support services. The company boasts over 150 million vehicle coverage points in collaboration with major automobile manufacturers and insurance carriers, managing a vast network of service providers that respond to approximately 12 million service events annually. Headquartered in Medford, Massachusetts, Agero is a member of The Cross Country Group and operates throughout North America, emphasizing a culture of diversity, inclusion, and positive change in the communities it serves.
Share This Job!
Save This Job!
Jobs from Agero:
Customer Service Representative - Kia Care
Lead Data Analyst - Finance
Help Desk Technician
Client Success Associate (Automotive)
Territory Account Manager
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