Customer Service Representative (Phone Support) - Remote

Overview

The Customer Service Representative will manage inbound phone calls and provide administrative support to our US operations, ensuring high customer satisfaction.

In Short

• Full-time remote position.
• Monday to Friday 9 AM - 5 PM PST working hours.
• Salary range of 800 – 1,200 USD based on experience.
• First point of contact for customers and partners.
• Handle inbound calls and direct inquiries appropriately.
• Assist with basic administrative tasks.
• Maintain call logs and documentation of interactions.
• Ensure high customer satisfaction through professional communication.

Requirements

• At least 2 years of experience in customer service or call handling.
• Excellent English communication skills.
• Strong phone etiquette and customer service experience.
• Comfortable working US business hours.
• Strong organizational and multitasking skills.
• Reliable internet connection and quiet home office setup.
• Experience with VoIP systems or CRM tools is a plus.

Benefits

• Opportunity for growth within the company.
• Work in a fast-paced and supportive environment.
• Flexible remote work setup.