Remote Otter LogoRemoteOtter

Customer Service Representative (Ecommerce) - Remote

Posted 3 days ago
Customer Service
Full Time
Costa Rica
$1,000 - $1,300/month

Overview

A dedicated Customer Service Representative is needed to support fast-paced e-commerce operations, interacting with customers to provide exceptional service.

In Short

  • Manage customer inquiries via various platforms.
  • Use Shopify, Gorgias, Ship Station, and Amazon for order management.
  • Troubleshoot issues related to orders and deliveries.
  • Communicate professionally with customers.
  • Provide feedback for process improvements.
  • Be part of a dog-loving team.

Requirements

  • Experience with Shopify, Gorgias, Ship Station, and Amazon.
  • Must have e-commerce experience.
  • Fluent in English; Spanish fluency required.
  • Available to work during US hours.
  • Passion for pets, especially dogs.

Benefits

  • Work in a pet-friendly environment.
  • Opportunity to make a difference in dog health.
  • Collaborate with a passionate team.
  • Remote work flexibility.
  • Competitive compensation.
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Agent

Agent is a technology leader specializing in next-generation networking, cloud services, and IT infrastructure solutions. The company is dedicated to driving digital transformation for businesses across various sectors, helping them optimize their IT capabilities, enhance cybersecurity, and adopt innovative technologies that promote growth. With a commitment to delivering tailored, cutting-edge solutions, Agent aligns its services with clients' strategic goals to ensure their long-term success.

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