Intake Specialist - Weekend Call Center - Remote

Overview

The Intake Specialist plays a crucial role in ensuring timely and accurate processing of patient referrals, while providing excellent customer service in a remote setting.

In Short

• Responsible for entering patient referrals and ensuring documentation is completed.
• Communicates with healthcare professionals and patients regarding referrals.
• Maintains productivity and quality standards in data entry.
• Assists with inventory and services coordination.
• Handles financial communications with non-Medicaid patients.
• Ensures compliance with payer guidelines and documentation standards.
• Supports sales team with necessary documentation for referrals.
• Utilizes multiple EMR systems for data management.
• Interacts effectively with patients and referral sources.
• Demonstrates strong analytical and problem-solving skills.

Requirements

• High School Diploma required.
• One year of experience in healthcare administration or related field.
• Experience in Medicare certified environments preferred.

Benefits

• Opportunity to make a positive impact on patients' lives.
• Work in a fully remote environment.
• Dynamic team environment with opportunities for growth.