Product Marketing Manager, Voice and Email - Remote

Overview

As Product Marketing Manager for Voice and Email, you’ll play a critical role in shaping how Ada’s Voice AI and Email AI solutions are positioned and adopted across enterprise customer service organizations. You’ll drive go-to-market success by crafting differentiated messaging, launching new capabilities, and enabling customer-facing teams.

In Short

• 5+ years of B2B SaaS product marketing experience.
• Proven track record in cross-functional workstreams.
• Experience in bringing technical products to market.
• Customer-centric, data-driven mindset.
• Exceptional verbal and written communication skills.
• Ability to present at conferences and customer meetings.
• Highly organized with project prioritization skills.
• Deliver differentiated product positioning and messaging.
• Lead cross-functional go-to-market efforts.
• Cultivate relationships with key customers for feedback.

Requirements

• 5+ years of B2B SaaS product marketing experience.
• Experience in CCaaS, CX, or AI-driven customer support.
• Strong communication and storytelling skills.
• Data-driven mindset with customer insights.
• Ability to work across multiple teams.

Benefits

• Unlimited Vacation.
• Comprehensive Benefits including health coverage.
• Wellness Account for overall well-being.
• Flexible Work Schedule.
• Remote-First, In-Person Friendly options.
• Learning & Development Budget.
• Work from Home Budget for seamless experience.
• Access to Cutting-Edge AI Tools.
• Hands-On with LLMs.
• A Thriving Industry at the forefront of innovation.