Growth Product Manager - Remote

Overview

We are scaling our Product-Led Growth (PLG) motion and seeking an experienced and data-driven Growth Product Manager to lead this cross-functional team. You’ll own the roadmap and experimentation strategy to drive user activation, engagement, retention, and expansion; with an initial focus on improving customer retention through increased product usage.

In Short

• Lead PLG Strategy & Roadmap: Own and continuously refine the PLG roadmap, aligning quarterly priorities with business goals and leading indicators such as activation, decreased time to value, and product usage.
• Own Experimentation Lifecycle: Drive ideation, prioritization (using ICE scoring), and execution of growth experiments across the user journey – from onboarding prospects to customer expansion.
• Orchestrate Cross-Functional Collaboration: Collaborate with UX, lifecycle marketing, customer success, operations, and engineering to deliver cohesive and impactful PLG initiatives.
• Instrument and Analyze Metrics: Define success metrics, ensure proper instrumentation, and analyze outcomes to measure impact on product engagement and customer retention.
• Optimize User Journey: Leverage tools like Pendo (especially Pendo Guides) to design and build in-app onboarding, guidance, and adoption flows; integrate with email, lifecycle, and customer success platforms.
• Ensure Organizational Alignment: Present roadmaps and outcomes to stakeholders, and coordinate rollout of successful experiments in partnership with GTM and support teams.
• Document and Share Learnings: Maintain thorough records of tests, results, and learnings to inform future strategy and build organizational knowledge.

Requirements

• Experience in Product Management with a focus on growth strategies.
• Strong analytical skills and data-driven mindset.
• Proven ability to lead cross-functional teams.
• Familiarity with user engagement metrics and tools.
• Experience with experimentation frameworks and methodologies.
• Excellent communication and presentation skills.
• Ability to document and share insights effectively.

Benefits

• Competitive salary and benefits package.
• Opportunity to work on innovative projects.
• Collaborative and supportive team environment.
• Professional development opportunities.
• Flexible work environment.