Communications and Admin Specialist - Remote

Overview

The Communications and Admin Specialist will play a key role in connecting with influencers and retailers, ensuring excellent customer experience, and managing administrative tasks for a luxury coffee brand.

In Short

• Connect with social media influencers and potential retailers.
• Foster relationships through communication and collaboration.
• Serve as the primary point of contact for customer inquiries.
• Ensure timely resolution of customer issues.
• Collaborate with marketing and sales teams.
• Generate reports on customer feedback.
• Manage day-to-day administrative tasks.
• Process orders and manage inventory.
• Maintain outreach records in the CRM system.
• Work in a fast-paced, startup environment.

Requirements

• Experience in customer service or administration.
• Strong communication skills.
• Ability to work with CRM systems.
• Familiarity with social media platforms.
• Detail-oriented and organized.
• Ability to work independently and in a team.
• Experience in influencer outreach is a plus.

Benefits

• Work with a family-owned luxury brand.
• Opportunity to grow in a startup environment.
• Engage with a passionate team.
• Flexible working conditions.
• Access to premium products.