Customer Support Intern, AI Integration - Remote

Overview

As a Customer Support Intern at Actian, you will integrate AI into the customer chat experience, enhancing support processes with personalized recommendations using Coveo and Salesforce.

In Short

• Join a 12-week Summer Internship Program starting June 2nd.
• Integrate AI-powered search into customer support chat systems.
• Enhance customer experience with real-time recommendations.
• Participate in social events and networking opportunities.
• Engage with executives through discussions and Q&A sessions.
• Collaborate with teams to improve customer service using AI.
• Lead a capstone project focused on AI integration.
• Work remotely with opportunities for in-person orientation.
• Gain hands-on experience with AI and machine learning technologies.
• Must be enrolled in a college degree program.

Requirements

• Actively enrolled in a college degree program.
• Legally authorized to work in the US.
• Strong coding skills in Python, JavaScript, or Java.
• Familiarity with Salesforce platform.
• Experience with AI technologies and chatbots.
• Knowledge of natural language processing.
• Strong problem-solving skills.

Benefits

• Structured learning plans and dedicated buddy.
• Networking opportunities with global interns.
• Workshops and leader connects for professional growth.
• Opportunity to present capstone project at showcase.