Global VP Brand Management & Guest Experience - Remote

Overview

The Global VP Brand Management & Guest Experience plays a pivotal role in ensuring that the brand promise is executed across all hotels, enhancing guest experiences and operational performance.

In Short

• Strategic leadership in brand management and guest experience.
• Drive operational excellence across multiple hotel brands.
• Collaborate with various stakeholders to align brand initiatives.
• Develop and execute long-term brand strategies.
• Lead brand innovation and performance metrics.
• Enhance brand positioning and consumer engagement.
• Manage cross-functional brand initiatives.
• Focus on talent development and brand culture.
• Oversee brand marketing and communication strategies.
• Ensure alignment with sustainability goals.

Requirements

• 4-year degree in Business Administration, Marketing, or related field; MBA preferred.
• 15+ years of experience in the hotel industry.
• Proven track record in brand management and operations.
• Strong strategic thinking and leadership skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and translate insights into actionable strategies.
• Experience in cross-functional team management.
• Commitment to diversity and inclusion in the workplace.
• Knowledge of sustainability practices in hospitality.
• Fluency in English; additional languages are a plus.

Benefits

• Commitment to employee development and career growth.
• Work-life balance initiatives.
• Diverse and inclusive workplace culture.
• Health insurance with dependent coverage options.
• Meal vouchers and transportation subsidies.
• Employee social committee for cultural and sports activities.
• Opportunities for volunteering and community engagement.
• Collaborative workspaces and recreational facilities.
• Access to Heartist® Program benefits.
• Attractive working conditions with modern amenities.