Agile Delivery Support Analyst - Remote

Overview

We are seeking a detail-oriented and proactive Agile Delivery Support Analyst to join our Agile team, playing a critical role in supporting the delivery lifecycle by ensuring process consistency and maintaining Agile tools.

In Short

• Support the Agile delivery lifecycle and ensure process consistency.
• Manage and maintain Jira boards for accuracy and alignment with Agile best practices.
• Collaborate with QA teams to review and analyze test scripts.
• Create and maintain technical documentation including user guides and release notes.
• Assist Scrum Master and Product Owners in facilitating Agile ceremonies.
• Monitor Agile metrics and KPIs for continuous improvement.
• Support onboarding of new team members with Agile tools and processes.
• Identify and resolve discrepancies in user stories and tasks.
• Track sprint progress and support backlog grooming activities.
• Ensure compliance with organization standards and documentation requirements.

Requirements

• Bachelor’s degree in computer science, Information Systems, or a related field.
• 2+ years of experience in an Agile environment.
• Proficiency with Jira, Confluence, and Agile project management tools.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Familiarity with QA processes and test documentation.
• Experience with test management tools is a plus.
• Basic understanding of the software development lifecycle (SDLC).
• Technical writing experience is highly desirable.

Benefits

• Opportunity to work in a dynamic Agile team.
• Supportive work environment with a focus on continuous improvement.
• Flexible work arrangements with remote opportunities.
• Professional development and training opportunities.
• Access to state-of-the-art technology and resources.