24/7 Application Support Engineer with German - Remote

Overview

The 24/7 Application Support Engineer will ensure the smooth operation of central systems and server infrastructure in a dynamic environment, providing support for incident management and application monitoring.

In Short

• Join a team of over 40 Application Support Engineers.
• Work in a 24/7 shift environment.
• Optimize system control and application monitoring.
• Manage event processing and incident recovery.
• Implement process improvements and document changes.
• Handle escalated fault reports from 1st level support.
• Ensure high availability of systems and applications.
• Collaborate in a team-oriented environment.
• Fluency in German and good English skills required.
• 3+ years of experience in a similar support role.

Requirements

• 3+ years of experience in a similar support role.
• Good knowledge of operating systems, including z/OS, Linux, and Windows.
• Understanding of IT platforms and data center operations.
• Willingness to work in a 24/7 rotating shift schedule.
• Reliable, committed, and team-oriented.
• Business fluency in German (C1) and good English skills (B2).

Benefits

• Holistic benefits program covering social, physical, and emotional wellbeing.
• Medical benefits and gym support.
• Flexibility in work-life dynamics.
• Support for mental wellbeing and social connections.