Junior Collections Specialist with German - Remote

Overview

The Junior Collections Specialist with German will manage customer ledgers to collect accounts receivable balances, focusing on cash collections and relationship management with clients in German-speaking regions.

In Short

• Manage standard customer ledger and collect accounts receivable balances.
• Focus on cash collections and debt management.
• Achieve month-end and quarter-end Service Level Agreements (SLA).
• Manage blocked orders and share relevant documents per customer requests.
• Investigate and resolve customer queries independently.
• Develop good relationships with clients and sales teams.
• Ensure compliance with collection policies.
• Complete daily and ad hoc reports.
• Fluency in English and German is required.
• Strong communication and analytical skills are essential.

Requirements

• Fluency in English and German (C1 level required).
• Strong communication and interpersonal skills.
• MS Office Excel knowledge.
• Attention to detail and analytical skills.
• Effective time management and task prioritization skills.

Benefits

• Flexible hybrid working model.
• Full-time employment contract.
• Daily use of foreign language and technology solutions.
• Individual support for professional development.
• Access to a wide training package.
• Employee Assistance Program.
• Private medical care and life insurance.
• Access to the MyBenefit platform.