Customer Service New Associate - Remote

Overview

The Customer Service New Associate is responsible for providing customer service support, ensuring call quality and meeting customer care needs in a timely manner.

In Short

• Provide customer service support according to service level requirements.
• Ensure call quality and quantitative standards are met.
• Resolve customer care needs in a timely fashion.
• Open to college undergraduates and graduates.
• At least 6 months of BPO experience required.
• Good communication skills are essential.
• Amenable to work on shifting schedules and during holidays if needed.
• Join a diverse and inclusive workplace at Accenture.
• Opportunities for skill development and certifications.
• Be part of a team that drives positive change and delivers value.

Requirements

• Open to college undergraduates and college graduates.
• Minimum 6 months of BPO experience.
• Strong communication skills.
• Willingness to work shifting schedules and holidays.
• Ability to meet call quality and quantitative standards.

Benefits

• Holistic support for physical, mental, and financial health.
• Opportunities for learning and skill development.
• Inclusive and diverse work environment.
• Work with exceptional people and leading technologies.
• Contribute to positive, long-lasting value for clients and communities.