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Claims Assessor - Remote

Posted 2 days ago
Customer Service
Full Time
United Kingdom
£30,000 - £32,500/year

Overview

As a Life Claims Assessor, you will provide fair and balanced claims decisions, ensuring excellent customer service and support for vulnerable customers during their claims process.

In Short

  • Manage Individual Protection claims from notification to settlement.
  • Assess claims according to client philosophy and policy terms.
  • Communicate with clients, doctors, and service providers.
  • Resolve appeals and complaints effectively.
  • Build relationships with intermediaries and service providers.
  • Contribute to continuous improvement of claims processes.
  • Collaborate with other departments for best practices.
  • Deliver excellent customer service consistently.
  • Maintain organization and manage multiple tasks.
  • Demonstrate a proactive attitude in workload management.

Requirements

  • Recent experience in assessing Life underwritten protection claims.
  • Excellent interpersonal and communication skills.
  • Well-organized with multitasking abilities.
  • Desire to deliver exceptional customer service.
  • A proactive and can-do attitude.

Benefits

  • Innovative work environment focused on positive change.
  • Support for physical, mental, and financial health.
  • Opportunities for skills development through certifications.
  • Diverse work experiences to enhance career growth.
  • Recognition as one of the World’s Best Workplaces™.

A.C

ABSUI Company

4900 Accenture Sp. z o.o. is a leading global professional services company that partners with top businesses, governments, and organizations to build their digital core, optimize operations, and enhance services. With a workforce of 774,000 people across more than 120 countries, Accenture combines technology and industry expertise to drive change and create tangible value at speed and scale. The company offers a wide range of services across Strategy & Consulting, Technology, Operations, Industry X, and Accenture Song, focusing on innovation and shared success. Accenture is committed to diversity, sustainability, and creating lasting positive change in the communities it serves.

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