Claims Assessor - Remote

Overview

As a Life Claims Assessor, you will provide fair and balanced claims decisions, ensuring excellent customer service and support for vulnerable customers during their claims process.

In Short

• Manage Individual Protection claims from notification to settlement.
• Assess claims according to client philosophy and policy terms.
• Communicate with clients, doctors, and service providers.
• Resolve appeals and complaints effectively.
• Build relationships with intermediaries and service providers.
• Contribute to continuous improvement of claims processes.
• Collaborate with other departments for best practices.
• Deliver excellent customer service consistently.
• Maintain organization and manage multiple tasks.
• Demonstrate a proactive attitude in workload management.

Requirements

• Recent experience in assessing Life underwritten protection claims.
• Excellent interpersonal and communication skills.
• Well-organized with multitasking abilities.
• Desire to deliver exceptional customer service.
• A proactive and can-do attitude.

Benefits

• Innovative work environment focused on positive change.
• Support for physical, mental, and financial health.
• Opportunities for skills development through certifications.
• Diverse work experiences to enhance career growth.
• Recognition as one of the World’s Best Workplaces™.