Claims Associate - Remote

Overview

The Claims Associate at Acrisure is responsible for reviewing insurance claims, maintaining files in the claims management system, and providing excellent customer service.

In Short

• Review insurance claims forms and related documents.
• Enter new claims setup information into the claims management system.
• Maintain existing files in the claims management system.
• Print and prepare outgoing letters and forms.
• Handle incoming and outgoing calls as required.
• Pay claim-related expenses when authorized.
• Work in a professional office environment.
• Utilize standard office equipment.
• Adhere to standard business hours.
• Contribute to a diverse workforce.

Requirements

• High School diploma or equivalent required.
• Experience in claims or related field preferred.
• Strong attention to detail and communication skills.
• Proficiency in policy management software is a plus.
• Excellent organizational and time management skills.
• Ability to build positive relationships with clients and colleagues.
• Basic computer skills required; experience with Microsoft Office preferred.
• Ability to read and interpret various documents.
• Problem-solving skills and ability to handle inquiries.
• Ability to calculate figures such as discounts and percentages.

Benefits

• Opportunities for professional growth and development.
• Supportive work environment.
• Diverse workforce commitment.
• Standard business hours for work-life balance.
• Access to advanced technology and tools.