Remote Claims Research Associate

Overview

The Remote Claims Research Associate will conduct research to determine the fair market value for vehicles involved in potential total loss claims, working closely with claim adjusters and auto dealerships.

In Short

• Conduct research to establish fair market value of vehicles.
• Work with claim adjusters and auto dealerships across the U.S.
• Remote position with provided equipment.
• Starting wage of $17.00 per hour.
• No selling or collections involved.
• Benefits available from day one.
• Promotional opportunities within 6 months based on performance.
• Requires excellent verbal and written communication skills.
• Must have a quiet home work environment.
• Flexible weekday schedule.

Requirements

• No prior call center experience required; training provided.
• High School Diploma.
• 1-2 years of customer-facing experience.
• Attention to detail and self-motivation.
• Ability to multi-task with customer interactions.
• Strong technical aptitude and keyboarding skills.
• Positive attitude and desire to provide outstanding customer service.
• High-speed internet connection required.
• Ability to work independently.
• Flexibility in schedule.

Benefits

• 401K Match.
• Paid time off.
• Annual Incentive Plan.
• Performance Bonus.
• Comprehensive health insurance.
• Adoption Assistance.
• Tuition Reimbursement.
• Wellness Programs.
• Stock Purchase Plan options.
• Employee Resource Groups.