Associate Analyst, Customer - Remote

Overview

The Customer Data Analyst is responsible for providing data-driven insights to enable the creation and execution of customer marketing audiences to drive increased revenues and margins.

In Short

• Quantify and summarize total brand customer audience performance and outcomes
• Complete comprehensive end-to-end analysis, from data collection and visualization to presentation of key findings and actionable insights
• Provide an objective source of truth to assess marketing campaigns and tactics
• Partner with stakeholders to set expected outcomes and goals for marketing campaigns and customer audiences
• Build effective relationships with core stakeholders – marketing, analytics, planning, promotions, corporate strategy
• Perform QA of data collection and recommend necessary fixes and updates

Requirements

• Bachelor’s degree or related experience
• Minimum 1 year of data analytics, reporting, or other related experience
• Familiarity with querying languages, database structures and Microsoft Office Solutions, particularly Excel and PPT
• Expertise in SQL (Snowflake – preferred; SQL Server, etc.)
• Experience with data visualization tools (Power BI – preferred; Adobe Workspace, Tableau, etc.)
• Excellent written and verbal communication skills
• Attention to detail with a strong focus on analytics
• Motivated with ability to thrive in a fluid and demanding environment
• Naturally curious, with a desire to dig deeper to find the why and identify key trends/themes

Benefits

• Incentive bonus program
• 401(K) savings plan with company match
• Annual companywide review process
• Flexible spending accounts
• Medical, dental and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to mental health and wellness app, Headspace
• Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles)