Medical Document Manager - Remote

Overview

We are looking for a meticulous and proactive Medical Document Manager to join our team. This role is essential for overseeing the management of patient documents, coordinating communication with healthcare providers and hospitals, and ensuring the timely and accurate distribution of medical records and documents.

In Short

• Support families in scheduling visits throughout their journey to Care Delivery.
• Coordinate scheduling and process related requirements.
• Establish a meaningful relationship with parents as a support member of staff.
• Serve as the primary point of contact for communication with healthcare providers and hospitals.
• Make outbound calls and emails to request medical records and other relevant documents.
• Follow up with providers and hospitals to ensure timely receipt of requested documents.
• At least 1+ years of experience in administrative or operations roles.
• Bonus if you speak Spanish.
• Willing to work during 9AM - 5PM US EST.
• Technology enthusiast with experience in Salesforce and Google Drive.

Requirements

• Bachelor's degree in healthcare administration or related field preferred.
• Detail-oriented with strong organizational skills.
• Ability to balance operational tasks and creative problem-solving.
• Excitement to work with an interdisciplinary team.
• 100% commitment; not suitable for those with side hustles.
• Access to high-speed internet.

Benefits

• Competitive compensation with sign-on bonus and company equity.
• Environment for growth and learning.
• Opportunity to drive impact and gain exposure to all functions of the company.
• Fast-paced environment to iterate and innovate in healthcare.
• Supportive and compassionate team culture.