Technical Documents Manager - Remote

Overview

The Technical Documents Manager will be responsible for creating, maintaining, and managing a wide range of technical and non-technical documentation related to TwinStream’s cross-domain products, services, and internal processes. The ideal candidate will work closely with TwinStream staff to ensure clear, concise, and accurate documentation that meets both internal and external needs.

In Short

• Collaborate with technical teams to create a strategy for creating, managing and distributing documentation.
• Gather information and create detailed documentation for TwinStream’s cybersecurity products.
• Develop and maintain user manuals, system specifications, and training materials.
• Ensure all documentation is up-to-date and consistent with product updates.
• Review and edit technical content for clarity and structure.
• Work with cross-functional teams to ensure documentation reflects product features.
• Manage the documentation lifecycle, including version control.
• Provide training on best practices for creating documentation.
• Implement processes for continuous improvement of documentation quality.
• Create and maintain documentation templates.

Requirements

• Proven experience (3+ years) in technical writing or documentation management in a cybersecurity or IT environment.
• Strong understanding of technology and industry best practices.
• Exceptional writing, editing, and proofreading skills.
• Proficiency with documentation tools (e.g., Confluence, Microsoft Word).
• Familiarity with software development life cycles and agile methodologies.
• Strong attention to detail and ability to work under tight deadlines.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent organisational and time management skills.

Benefits

• Competitive pension plan with an 8% employer contribution.
• Comprehensive private medical healthcare.
• Annual training budget of £1,000 for personal development.
• Flexible working arrangements to balance work and life.
• Electric vehicle leasing scheme.
• 25 days of annual leave plus bank holidays.
• Team events and celebrations.
• Life assurance and cycle-to-work scheme.