This is a full-time remote role for a Senior Salesforce Marketing Cloud Consultant. The Senior Consultant will work with clients and internal stakeholders to identify opportunities for process improvement and automation, design and implement technical solutions in Salesforce, manage code review, and lead or execute solutions testing. They will provide technical expertise to internal and external customers, mentor junior developers, and use agile methodologies to manage projects.

In Short

Consult with Marketing & CRM Managers/ Business to optimize & implement Online Marketing campaigns/scenarios by leveraging Salesforce recommended best practices
Act as subject matter expert for SFMC – Email Journeys, Audience Creation, Data Extensions, Tracking & sub-segments, analytics, Mobile Connect for SMS, Opt-Out Management, Cloud Pages, Surveys etc.
Assist with technical aspects of email marketing and triggered campaigns and Alerts e.g. solution data capture requirements, lead generation feeds, etc
Create Cloud Pages, Automations, Integration with Salesforce, Java script, AmpScript, Surveys etc
Ability to advise and support with all aspects of Marketing Cloud like IP warming, SMS setups, Improve email delivery to inbox etc
Actively participate in Agile meetings and ensure assigned tasks are completed on time to support project deliverables

Requirements

Bachelor’s degree or equivalent
8+ years of experience and certifications in Salesforce Marketing Cloud (SFMC)
Expertise in Salesforce Marketing Cloud Email Studio, Salesforce Marketing Cloud Engagement
Experience of Salesforce Sales and Service Cloud, Lead Management, Call Tasks, Case Management, Surveys etc.
Experience in Web programming (e.g. HTML, CSS, XML, JavaScript, AMPScript, RESTful APIs)
Experience in Agile methodologies & familiarity with tools like Bitbucket/Git, Eclipse, RAD, JIRA, and Confluence.
Expertise in SQL, SOQL development and design skills
Knowledge of other Salesforce products is a bonus.
Excellent oral and written communication skills
Ability to work 7 am – 3 PM EST.