Salesforce Business Analyst - Remote

Overview

We are seeking to hire an experienced Salesforce Business Analyst to join our company! As a Salesforce Business Analyst, you would analyze business processes, gather requirements, design and configure Salesforce solutions, and manage projects.

In Short

• Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
• Create configurable solutions that comprise workflows, reports, custom objects, and validation rules.
• Manage various salesforce projects, including gathering information, planning, and executing projects.
• Formulate and maintain salesforce solution documentation.
• Work with the design team to ensure that the most significant business operations are addressed.
• Educate and promote CRM standard procedures.
• Create a requirement management strategy for the project.
• Familiarity with the backlog grooming process.
• Plan and monitor scope by ensuring that needs are within the SOW's scope.
• Assist the product owner in defining value and priority for upcoming releases.

Requirements

• Excellent knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.
• Knowledge of development tools and processes.
• Ability to apply critical thinking and problem-solving skills.
• Collaborate with cross-functional teams.
• Excellent interpersonal and organizational abilities.
• Bachelor's degree in business administration or related discipline.
• Ability to grasp client requirements and translate them into a compelling vision.
• Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
• Salesforce implementation experience across the whole Software Development Lifecycle (SDLC).
• Ability to work 7 am – 3 PM EST.

Benefits

• Opportunity to work with experienced teams.
• Flexible working hours.
• Work from anywhere as this is a remote position.
• Access to continuous learning and development opportunities.
• Participation in innovative projects.