Salesforce Solution Architect - Remote

Overview

A5 guides businesses through their Digital Transformation journey with a focus on Campaign-to-Revenue. As a leading solutions provider and systems implementer, we modernize business processes through our strategic methodology using industry-leading Salesforce platform and backend ERP integrations. We are one of the very few partners in the ecosystem with Salesforce Ventures investment and are also proud to be part of the Salesforce partner advisory board. A5 has employees across North America, Europe and India.

In Short

• You will serve as a trusted advisor to the customer, driving conversations with business stakeholders that shape the architectural vision and establish a program direction.
• Leverage business knowledge and product expertise in multiple clouds to provide solution approaches to meet customer needs and future vision.
• Lead pre-sales discovery and design sessions, and document business requirements.
• Assist in scoping, writing statements of work (SOWs), and drafting RFP responses.
• Work collaboratively with internal team members to design a solution that will meet the customer’s business requirements.
• Serve as a technical resource and liaison between the sales team, delivery team, and the client to ensure seamless communication.
• Lead the internal transition from pre-sales to delivery ensuring the proposed solution and scope is understood by the delivery team.
• Proactively mitigate and manage critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external teams.
• Manage multiple strategic clients simultaneously.
• Assist with project management, planning, and coordination of project activities.

Requirements

• Demonstrated ability to scope and implement multiple Salesforce clouds including Sales, Service, Experience Cloud, and Field Service.
• Nice to have: Marketing Cloud, Financial Services Cloud, CPQ, Billing, Manufacturing Cloud, and SPIFF.
• Extensive pre-sales experience with the ability to work hands-on as needed.
• Experience creating SOWs and RFPs.
• Excellent interpersonal skills, executive level presence, and experience working in a client advisory capacity.
• Ability to influence a group audience, facilitate solutioning, and lead business discussions with customers.
• Strong written and verbal communication skills, with the ability to communicate effectively with both technical and nontechnical stakeholders.
• Strong analytical and problem-solving skills with the ability to troubleshoot complex systems issues.

Benefits

• Join a growing Salesforce Practice and work on fun projects with good people.