Substack is a dynamic platform dedicated to empowering writers and creators by providing them with the tools to build their own independent businesses. The company focuses on creating a better business model for writing, allowing writers to connect directly with their readers without the constraints of traditional advertising models. Substack fosters a collaborative environment where software engineers work closely with designers, product thinkers, and customers to develop innovative product offerings. With a commitment to engineering best practices and a strong emphasis on customer support, Substack aims to enhance the user experience for both writers and readers.