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Standards & Enforcement Regulatory Specialist - Remote

Posted 4 days ago
All others
Full Time
USA
$75,000 - $85,000/year

Overview

The Standards & Enforcement Regulatory Specialist role is critical in ensuring our platform maintains compliance with evolving global regulatory frameworks while fostering a safe, trusted environment for our users.

In Short

  • Manage regulatory workflows and ensure timely completion of requests for GDPR, CCPA, OSA.
  • Enforce content guidelines by moderating flagged content and responding to tickets.
  • Efficiently manage moderation and regulatory queues.
  • Suggest improvements to policies and procedures.
  • Collaborate with Engineering, Product, and Partnerships on urgent issues.

Requirements

  • 3+ years of experience in Trust & Safety or similar roles.
  • Ability to handle high volumes of content and make quick decisions.
  • Strong commitment to free speech and alignment with company principles.
  • Proficient with tools like Zendesk and moderation software.
  • Strong written and verbal communication skills.

Benefits

  • Market competitive salary.
  • Equity for all full-time roles.
  • Exceptional benefits.
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Substack

Substack is a dynamic platform dedicated to empowering writers and creators by providing them with the tools to build their own independent businesses. The company focuses on creating a better business model for writing, allowing writers to connect directly with their readers without the constraints of traditional advertising models. Substack fosters a collaborative environment where software engineers work closely with designers, product thinkers, and customers to develop innovative product offerings. With a commitment to engineering best practices and a strong emphasis on customer support, Substack aims to enhance the user experience for both writers and readers.

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