Working Student in Finance / Customer Service - Remote

Overview

This position is for a working student role in the Finance and Customer Service department at 1KOMMA5°, where you will handle customer inquiries related to financing, support performance analysis, and collaborate on service workflows.

In Short

• Handle customer inquiries regarding financing via email and phone.
• Prepare and analyze relevant data for performance reports.
• Assist in the development and implementation of service workflows.
• Support the introduction and optimization of customer service tools.
• Document and ensure quality standards in customer service.
• Collaborate with Sales and Tech departments to improve processes.

Requirements

• Currently enrolled in a business-related program, preferably with a finance focus.
• Basic understanding of financing products and strong analytical skills.
• High service orientation and enjoyment of customer interaction.
• Quick learner with the ability to adapt to new tools and processes.
• Independent, structured, and reliable work style.
• Excellent communication skills in German and English (C1/2).

Benefits

• Opportunity to work in new offices in Hamburg, Berlin, and Munich, or remotely.
• Flexible working hours that fit well with your studies.
• Use of technical equipment also in your free time.
• High level of responsibility and the chance to take on your own projects.
• Flat hierarchies with significant development potential.
• Contribute to the transformation of energy infrastructure towards sustainability.
• Access to over 7,600 sports partners with the EGYM Wellpass.
• Benefits and discounts through Futurebens.