Working Student Customer Service (m/f/d) - Remote

Overview

As a Working Student in Customer Service, you will be part of a team that supports customers in achieving their financial goals. You'll work closely with colleagues from various departments and gain insights into the daily operations of a modern FinTech.

In Short

• Provide impactful customer service to help customers with their financing wishes.
• Communicate via all channels, responding to inquiries and complaints professionally and empathetically.
• Contribute to the development of service processes and share ideas for optimization.
• Act as the voice of the customer and collaborate with internal teams to represent customer needs.

Requirements

• Currently enrolled as a student.
• Excellent German language skills, both written and spoken.
• Passionate about providing excellent customer service and solving problems.
• Ability to work independently and adapt quickly to dynamic situations.
• Empathy and a team-oriented mindset.

Benefits

• Flexible working hours to fit your study schedule.
• Option to work from home.
• Flat hierarchies and direct contact with decision-makers.
• Opportunities for personal development and project leadership.
• Access to corporate fitness memberships.
• Daily fresh fruits and unlimited coffee, tea, and water.
• Exclusive discounts through Corporate Benefits.