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Strategic Process Analyst - Remote

Posted Yesterday

Overview

The Strategic Process Analyst plays a key role in the development of customer management processes, driving data-driven decisions and ensuring measurable success through collaboration with Business Intelligence and IT teams.

In Short

  • Take responsibility for operational collection processes and improve efficiency and effectiveness.
  • Utilize expertise to identify optimization opportunities and drive strategic improvements.
  • Collaborate closely with Business Intelligence and IT to implement innovative ideas.
  • Monitor and analyze key performance indicators (KPIs) and create reports influencing strategic decisions.
  • Use advanced analytical tools to predict trends and make critical business decisions.
  • Conduct deep-dive root cause analyses and develop creative solutions for collection challenges.
  • Engage in ad-hoc analyses and tackle issues with creativity and precision.

Requirements

  • Strong analytical skills with experience in conducting analyses and deriving insights from data.
  • A degree in Mathematics, Statistics, Business Mathematics, or a related field.
  • Proficient in Python, SAS, and SQL, ideally with experience in Snowflake and Tableau.
  • Experience in debt collection is a plus but not mandatory.
  • Self-motivated and responsible, with a structured approach and proactive project management.

Benefits

  • Flexible working hours and generous remote work policies.
  • Ergonomic workspaces for a comfortable working environment.
  • Autonomous work with room for personal initiative and contribution.
  • Opportunities for personal and professional growth with an annual development budget.
  • Regular team events and a strong team spirit.
  • Support for your preferred mobility options, whether train tickets or parking.
  • Discounted gym memberships and access to an in-house fitness room.
  • Contributions to company pension plans for long-term planning.
  • Tailored offers considering personal life situations.
Your Perspective: As a Strategic Process Analyst, you will actively shape processes through data-driven decisions and significantly improve the efficiency of our collection management. You will work in an innovative environment where your analyses will have a real impact and influence strategic decisions.

We value equality and diversity as an employer, welcoming applications from parents, individuals with disabilities, and those from the LGBTQIA+ community. Please let us know if you require gender-neutral pronouns, need barrier-free access to our office, or if we should allow more time for the application process.

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