Working Student Customer Service (m/f/d) - Remote

Overview

As a Working Student in Customer Service, you will be part of a team that helps customers realize their financial wishes, providing personal advice and digital solutions in a supportive environment.

In Short

• Engage with customers to assist them in achieving their financing goals.
• Respond to inquiries and complaints professionally, empathetically, and solution-oriented.
• Contribute to the development of service processes and share ideas for optimization.
• Act as the voice of the customer, collaborating with internal teams to represent customer needs.

Requirements

• Must be an enrolled student.
• Excellent command of German, both spoken and written.
• Passion for excellent customer service and problem-solving.
• Ability to work independently and adapt quickly in dynamic situations.
• Empathy and team spirit, with a focus on customer satisfaction.

Benefits

• Flexible working hours to fit around your studies.
• Option to work from home or in the office.
• Flat hierarchies and direct contact with decision-makers.
• Opportunities to lead your own projects and develop your skills.
• Access to various cross-departmental events for networking.
• Discounted gym memberships to promote health and wellness.
• Healthy snacks and beverages provided daily.
• Exclusive discounts on various products and services.