Technical Application Support Specialist - Remote

Overview

1KOMMA5° is building Germany's largest one-stop-shop for sale, installation and services related to solar, heat pumps, electricity and charging infrastructure. Join our tech team and be part of our mission!

In Short

• Provide hands-on support for a complex system landscape.
• Proactively train and educate employees on tools.
• Own every support ticket from start to finish.
• Identify recurring issues and collaborate on improvements.
• Support change management as the company grows.

Requirements

• 1-2 years of experience in a support role.
• Experience with CRM systems and mobile apps.
• Passion for user education and training.
• Excellent communication skills in German and English.
• Experience in a fast-paced startup environment is a plus.
• Strong sense of ownership and collaboration.

Benefits

• Be part of an international and dynamic team.
• Impact the energy transition and climate.
• Work with and learn from smart colleagues.
• Direct contact with decision-makers.
• Opportunities for full-time roles in a thriving scale-up.
• Remote work within Germany.
• Healthy work-life balance with EGYM Wellpass benefits.
• Discounts through Futurebens.
• Flexible job bike leasing options.