Remote Otter LogoRemoteOtter

Senior Customer Success Manager - AI Trainer - Freelance - Remote

Posted 19 hours ago
Customer Service
Freelance
Worldwide

Overview

Join us as a Senior Customer Success Manager to enhance AI customer management systems through your expertise.

In Short

  • Freelance position requiring 8-20 hours/week
  • Remote work available for candidates in EU/UK
  • Review and refine AI-generated customer success outputs
  • Evaluate AI responses for accuracy and practicality
  • Draft realistic customer scenarios based on professional experience
  • Create variations of scenarios from different perspectives
  • Identify gaps in AI-generated content
  • Work independently and provide structured feedback
  • Flexible schedule to fit around current commitments
  • Contribute to advanced AI customer management systems

Requirements

  • Significant experience as a customer success manager
  • Experience in developing customer success strategies
  • Skilled in evaluating client engagement processes
  • Comfortable working independently
  • Available for 8-20 hours per week

Benefits

  • Flexible, fully remote freelance work
  • Free access to AI Academy for skill development
  • Structured onboarding and collaboration opportunities
  • Direct impact on AI customer management systems
10x Team logo

10x Team

10x Team is a forward-thinking organization focused on leveraging artificial intelligence to enhance the understanding and application of intellectual property law. With a commitment to innovation, the company seeks to develop advanced AI tools that can accurately analyze, interpret, and draft IP-related documents, particularly within the EU and UK markets. The team values flexibility and remote work, offering freelance opportunities for professionals with substantial experience in intellectual property, patent law, and related legal domains. By joining 10x Team, experts can make a significant impact on the future of AI-driven legal solutions.

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