Remote Otter LogoRemoteOtter

Customer Success Manager - AI Trainer - Remote

Posted 2 weeks ago
Customer Service
Freelance
Worldwide

Overview

An overview paragraph about the job

In Short

  • Freelance position with 8-20 hours per week
  • Remote work opportunity based in the EU or UK
  • Involves reviewing and refining AI-generated responses
  • Evaluating technical accuracy and clarity
  • Drafting complex customer scenarios
  • Identifying weaknesses in customer experience logic
  • Not focused on individual case management
  • Directly impacts AI performance on customer engagement
  • Flexible hours to accommodate existing commitments
  • Potential for longer-term collaboration

Requirements

  • Experienced in customer success or account management
  • Based in the EU or UK
  • Several years of relevant experience
  • Skilled in client relationship management
  • Available for 8 to 20 hours per week
  • Able to start in the coming weeks

Benefits

  • Flexible working hours
  • Fully remote position
  • Opportunity to apply customer success expertise in AI
  • Contribute to improving widely used AI systems
  • Structured onboarding process
  • Potential for ongoing projects based on performance
10x Team logo

10x Team

10x Team is a forward-thinking organization focused on leveraging artificial intelligence to enhance the understanding and application of intellectual property law. With a commitment to innovation, the company seeks to develop advanced AI tools that can accurately analyze, interpret, and draft IP-related documents, particularly within the EU and UK markets. The team values flexibility and remote work, offering freelance opportunities for professionals with substantial experience in intellectual property, patent law, and related legal domains. By joining 10x Team, experts can make a significant impact on the future of AI-driven legal solutions.

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