Associate Director, National Account Operations - Remote

Overview

The Associate Director, National Account Operations plays a critical role in ensuring operational excellence within the Market Access team, driving successful account implementations and managing gross-to-net operations across national accounts.

In Short

• Lead operational planning and execution for key Market Access accounts.
• Serve as the operational point-of-contact for cross-functional partners.
• Establish operational dashboards to monitor performance.
• Continuously improve operational processes and tools.
• Collaborate with analytics teams to evaluate contract performance.
• Manage contract implementation and ensure compliance.
• Drive insights and performance through digital tools.
• 5+ years of experience in pharmaceutical or biotech Market Access.
• Bachelor’s degree required; advanced degree preferred.
• 50% travel expected for key meetings and support.

Requirements

• Bachelor’s degree in Business, Health Administration, or related field.
• 5+ years of experience in Market Access or Commercial Operations.
• Strong knowledge of U.S. payer systems and specialty pharmacy.
• Proven project management and operational leadership skills.
• Proficiency in Excel, PowerPoint, and project management platforms.
• Familiarity with CRM and business intelligence tools.
• Excellent communication and coordination abilities.
• Ability to work collaboratively in a cross-functional environment.
• Strong analytical skills for performance evaluation.
• Willingness to travel as required.

Benefits

• Comprehensive health and wellbeing benefits.
• At least 14 weeks of gender-neutral parental leave.
• Supportive and inclusive work environment.
• Opportunities for professional growth and development.
• Company car eligibility through the Company’s FLEET program.
• Dynamic and innovative workplace culture.
• Commitment to diversity and equal opportunity.
• Access to training and development programs.
• Competitive rewards package.
• Global presence with opportunities for international mobility.