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Staff Product Manager, Business Systems (GovCloud) - Remote

Posted 4 days ago
Product
Full Time
USA
$122,500 - $175,000 USD/year

Overview

Zscaler is seeking a Staff Product Manager for Business Systems focused on FedRamp and IL5 Salesforce GovCloud instances, contributing to customer success through effective systems delivery.

In Short

  • Join Zscaler's Customer Success Operations team.
  • Focus on systems delivery roadmaps for FedRamp and IL5 Salesforce GovCloud.
  • Drive systems enablement for operations and internal success tooling.
  • Build integrated plans using Agile methodologies.
  • Lead cross-functional project groups.
  • 5+ years in Customer Success Operations or related fields.
  • Experience with Salesforce Service Cloud projects.
  • U.S. Citizenship required.
  • Focus on process transformation.
  • Work in a fast-paced, collaborative environment.

Requirements

  • 5+ years of experience in Customer Success Operations/post sales.
  • 5+ years in product management or systems analysis.
  • Experience supporting Salesforce Service Cloud projects.
  • Experience with Agile methodologies.
  • U.S. Citizenship due to the nature of work.
  • Experience with FedRamp, IL5, or similar compliance frameworks.

Benefits

  • Various health plans.
  • Time off plans for vacation and sick time.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks, and more!
Zscaler logo

Zscaler

Zscaler is a global leader in cloud security, dedicated to providing a secure, cloud-enabled digital future for its customers. The company prides itself on its Sales and Go-to-Market team, which consists of passionate professionals focused on nurturing trusted partnerships and delivering exceptional customer experiences. Zscaler's collaborative approach involves various teams, including Sales, Customer Success, and Technology Partnerships, working together to showcase the agility and power of cloud transformation. With a commitment to innovation and excellence, Zscaler aims to solidify its position as a frontrunner in the cloud security industry.

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