Customer Experience AI Solutions Specialist - Remote

Overview

Zowie is focused on enhancing customer experience through innovative AI solutions that help businesses connect with their customers more effectively.

In Short

• Join a rapidly growing team at Zowie.
• Work with top online brands to improve customer care.
• Utilize AI technology to enhance customer interactions.
• Be part of a mission-driven company aiming to double its team size.
• Engage in over 1.2 million customer conversations monthly.
• Contribute to driving customer loyalty and boosting revenue.
• Collaborate with ambitious individuals in a dynamic environment.
• Work remotely with opportunities in Poland, Europe, and the USA.
• Help bridge the gap in customer service interactions.
• Bring speed and empathy to customer support.

Requirements

• Experience in customer service or related fields.
• Familiarity with AI technologies is a plus.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Passion for enhancing customer experiences.
• Team player with a collaborative mindset.
• Willingness to learn and adapt.
• Experience in working with online brands is advantageous.
• Problem-solving skills.
• Ability to analyze customer interactions for improvement.

Benefits

• Opportunity to work with leading brands.
• Flexible working environment.
• Professional growth and development opportunities.
• Dynamic and ambitious team culture.
• Remote work options available.
• Engaging and innovative projects.
• Competitive compensation package.
• Health and wellness benefits.
• Collaborative work atmosphere.
• Access to cutting-edge AI technology.