Customer Relationship Manager - Remote

Overview

Zoopla is one of the UK’s leading property portals, empowering consumers to make informed decisions about property, whether buying, selling, renting, or letting. We are focused on providing exceptional service and user experiences, and we are committed to delivering innovative and impactful solutions to our customers.

In Short

• Drive revenue growth and support client goals by managing a portfolio of clients.
• Develop and maintain strong, trusting relationships with key client stakeholders.
• Engage with clients to maintain satisfaction levels and lead contract renewals.
• Provide clients with tailored guidance on Zoopla’s product suite.
• Collaborate with internal teams to ensure seamless client experiences.
• Use data insights to track engagement and performance.

Requirements

• Passion for helping clients succeed with tailored solutions.
• Ability to establish long-term partnerships and build trust.
• Strong focus on results and identifying upsell opportunities.
• Experience in property, software, or digital media sectors.
• Collaborative mindset and willingness to share knowledge.
• Excellent verbal and written communication skills.
• Eagerness to stay current with product updates and industry trends.

Benefits

• Opportunity to work with a leading company in the property sector.
• Engage with a diverse range of clients and products.
• Collaborative and supportive work environment.
• Professional development opportunities in a growing field.