Senior Technical Product Manager - Remote

Overview

As the Senior Technical Product Manager for our repayment platform, you will play a pivotal role in helping Zip customers pay when and how they want.

In Short

• Help us grow our acquiring platform and make it more profitable by using your product management skills and knowledge of the payments industry
• Create payment experiences that customers love by understanding their needs and using data to develop and launch new features
• Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office
• Operationalizing dynamic payment routing capabilities
• Improving unit economics and NTM
• Onboarding new payment methods
• Optimizing conversion rates through machine learning/AI
• Reducing customer friction throughout the repayment journey

Requirements

• Bachelor’s degree in a relevant field (e.g., Business, Engineering, Computer Science). Completion of a formal Product Management training program, including SCRUM Product Owner certification is preferred
• 5+ years of product management experience within the fintech or payments industry on the merchant/acquiring side
• Experience and understanding with card/bank payments, alternate payment methods, and flow of funds
• Technical competency of payment processing, orchestration, and payfacs
• Demonstrated ability to prioritize tasks based on impact/urgency
• Strong communication and presentation skills, especially to technical and non-technical stakeholders with the ability to synthesize complex topics
• Excellent SQL knowledge and attention to detail leveraging data and customer/3rd party insight
• Bonus points if you have experience with two-sided marketplaces or platforms
• Be a thought leader in how customers engage with Zip’s payment platform
• Proven ability to define, develop, a/b test, and launch new features at scale.
• Use data-driven insights/research to identify opportunities that drive value for our customers
• Think strategically and high level but also get your hands dirty in the details using data and research
• Deeply understand the business as a subject matter expert; teams rely on your knowledge/insight to make informed decisions
• Up to date on the latest payments trends and financial products

Benefits

• Flexible working culture
• Incentive programs
• 20 days PTO every year
• Generous paid parental leave
• Leading family support policies
• 100% employer covered insurance
• Beautiful Union Square office with a casual dress code
• Learning and wellness subscription stipend
• Company-sponsored 401k match