Senior Director of Customer Data - Remote

Overview

The Senior Director of Customer Data at Zillow will lead the team responsible for synthesizing and leveraging customer data to enhance user experiences across the company's platforms.

In Short

• Lead the customer data team at Zillow.
• Develop and implement a strategic customer data roadmap.
• Design and operate a comprehensive Customer Data platform.
• Collaborate with engineering, data science, and product teams.
• Balance immediate delivery with long-term scalability.
• Enhance operational practices and measure outcomes effectively.
• Manage a team with high standards and clear expectations.
• Drive AI initiatives and user-facing AI product development.
• Maintain budget and key results for the data team.

Requirements

• 10-12 years of experience in data and software development leadership.
• Experience in implementing enterprise-level data strategies.
• Proven track record with production data products.
• Deep understanding of AI technologies and real-time data infrastructure.
• Strong business insight and ability to drive value from data solutions.
• Technical expertise in data technologies and platforms.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Equity awards based on performance and location.
• Parental leave and family benefits.
• Retirement contributions.
• Paid time off and flexible work arrangements.