Remote Otter LogoRemoteOtter

Junior Infrastructure Analyst (Remote)

Posted 3 weeks ago
DevOps / Sysadmin
Full Time
Worldwide

Overview

We are looking for an SRE (Site Reliability Engineer) to help us build, maintain, and develop our Products. If you are passionate about Technology, reliability, and Infrastructure as Code, this position is for you.

In Short

  • Develop projects in collaboration with all technology teams.
  • Build relationships with your peers.
  • Design and implement improvements to increase availability, scalability, reliability, and security.
  • Create automated routines for infrastructure provisioning using automation tools.
  • Resolve incidents and create postmortem documents.
  • Work on the reliability and performance aspects of databases within the SRE squads of our products.
  • Analyze solutions and implement best practices for our backing services clusters (Kubernetes, Kafka, MongoDB, Redis).
  • Work on observability of relevant metrics and ensure we meet our objectives.
  • Collaborate with peers in SREs on implementations and/or changes in our production environments to help mitigate incidents.
  • Automate infrastructure to facilitate and expedite the provisioning of new infrastructure components.

Requirements

  • Knowledge of Cloud Providers (AWS).
  • Experience with IaC (Infrastructure as Code using Terraform, Ansible, CloudFormation, and Gitlab).
  • Knowledge of Kubernetes and container orchestration.
  • Experience with Linux operating systems (Redhat, Debian & Ubuntu).
  • Experience with observability tools (Prometheus, Grafana, Elastic & Zabbix).
  • Experience with shell scripting and programming languages (Bash, Shell, Python, Ruby & GO).
  • Creativity, willingness to learn new technologies, and good communication skills.

Benefits

  • 100% remote work with flexible hours.
  • Zenvia Care is our benefits program for you and your family.
  • Healthcare: health and dental plan without co-participation for the employee and the possibility of including dependents, life insurance, telemedicine, medical specialties.
  • Wellness care: payroll loan after 3 months of employment, day off on your birthday, TotalPass, plus sports and nutritional coaching and free telepsychology including for dependents.
  • Parental care: extended maternity and paternity leave, pregnancy support, and childcare assistance up to 71 months.
  • Remote Care: policy for those who want to move temporarily, R$1,500.00 to assist with home office equipment, monthly home office assistance of R$250.00 with the possibility of allocating R$50.00 to Private Pension, Alelo Tudo worth R$950.00 in Meal/Food vouchers or flexible benefits, and partnership with Woba for co-working spaces throughout Brazil.
  • Career: internal mobility program, language program, and access to a Learning Hub for your development allowing you to activate your full potential and design your career at ZENVIA.
  • Participation in results because you helped build them.
  • Direct connection with colleagues from other countries and an informal work environment where colleagues share knowledge, collaborate, and learn together.
  • Transparency, open dialogue, and security for everyone to be who they want to be are essential to us.

ZENVIA

ZENVIA

Zenvia is a forward-thinking technology company that specializes in providing a unified, multichannel customer communication platform known as Zenvia Customer Cloud. This innovative solution enables businesses to create personalized and seamless customer experiences through various channels, including WhatsApp, SMS, and chatbots. Zenvia is recognized for fostering a collaborative environment that values employee autonomy and encourages continuous development. The company is committed to inclusivity and diversity, offering a fully remote and flexible work culture, comprehensive benefits, and opportunities for professional growth. With a focus on innovation and strategic transformation, Zenvia is dedicated to impacting millions of people globally through cutting-edge technologies.

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