Senior Director of PMO & Delivery Excellence - Remote

Overview

Zaelab is seeking a seasoned and strategic Senior Director of PMO & Delivery Excellence to lead our Project Management Office and drive consistent, high-impact delivery across a complex portfolio of Professional Services engagements. This senior leader will play a critical role in maturing our delivery operations, standardizing project execution, optimizing resource allocation, and ensuring a best-in-class client experience. This high-accountability position demands operational rigor, cross-functional leadership, and the ability to navigate complexity at scale.

In Short

• Lead the evolution of our PMO into a strategic function.
• Establish enterprise-wide project governance and delivery frameworks.
• Align project outcomes with business goals.
• Implement and enforce standards and delivery methodologies.
• Own the project health reporting framework.
• Oversee a high-volume, multi-client project portfolio.
• Identify delivery risks and proactively intervene.
• Lead and develop a globally distributed team.
• Act as a senior escalation point and trusted advisor.
• Collaborate closely with cross-functional teams.

Requirements

• Proven experience in project management leadership roles.
• Strong understanding of PMO strategies and governance.
• Experience with B2B and CPQ implementation projects.
• Excellent risk management skills.
• Ability to lead and develop diverse teams.
• Strong client relationship management skills.
• Exceptional communication and leadership abilities.
• Experience in operational excellence and continuous improvement.
• Ability to navigate complex project environments.
• Strong analytical and problem-solving skills.

Benefits

• Competitive salary and performance bonuses.
• Opportunities for professional development and growth.
• Flexible work arrangements.
• Health and wellness benefits.
• Collaborative and innovative work environment.
• Work with a talented and diverse team.
• Engagement in impactful projects.
• Access to industry-leading tools and resources.
• Support for work-life balance.
• Recognition and rewards for performance.